Last updated: 15 October 2026
Salamander Jewelry Co., Ltd. (“Salamander Jewelry”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or purchasing through shop.salamander-jewelry.com.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, how long it may be retained, and the rights available to you regarding your personal data.
1. Who We Are
This website is operated by:
Salamander Jewelry Co., Ltd.
128/1 Moo 7, Soi Wat Nakhon Chuenchum
Phutthamonthon Sai 4 Road
Tambon Krathum Lom, Amphur Sam Phran
Nakhon Pathom 73220
Thailand
Telephone: +66 (0)2 814 4455
Email: info@salamander-jewelry.com
Website: shop.salamander-jewelry.com
Salamander Jewelry Co., Ltd. is responsible for the personal data processed in connection with this website, except where another party acts as an independent controller under applicable law.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Account Information
When you create an account, we may collect information such as:
- name
- email address
- username
- password or account authentication information
- account preferences
Order and Transaction Information
When you place an order, we may collect:
- billing name and address
- shipping name and address
- telephone number
- email address
- products ordered
- order history
- transaction information
- payment status
- delivery and shipping information
Payment information may be processed by third-party payment service providers depending on the payment method selected. We may receive transaction confirmations and other information required to process and record your order.
Communications
If you contact us, we may collect the information contained in your communication, including your name, email address, telephone number, company information, inquiry details and any information you voluntarily provide.
Marketing Information
If you subscribe to our newsletter, promotions or marketing communications, we may collect your email address and information regarding your marketing preferences.
Technical and Usage Information
When you use our website, certain information may be collected automatically, including:
- IP address
- browser and device information
- operating system
- pages visited
- referring pages
- approximate location based on IP address
- website interaction data
- cookie and similar technology information
3. How We Use Your Information
We may use personal information for the following purposes:
- creating and managing customer accounts
- processing and fulfilling orders
- arranging payment and confirming transactions
- arranging shipping and delivery
- communicating with customers regarding orders
- responding to questions, complaints and customer-service requests
- maintaining records of transactions
- detecting and preventing fraud, misuse and security incidents
- maintaining and improving our website
- analyzing website usage and performance
- administering promotions and discount offers
- sending marketing communications where permitted
- complying with legal, accounting, tax and regulatory obligations
- establishing, exercising or defending legal claims
We do not sell personal information to advertisers.
4. Legal Basis for Processing
Where required under applicable data-protection law, we process personal information on one or more of the following bases:
Performance of a Contract
Processing may be necessary to create your account, process your order, arrange payment, deliver products and provide customer support connected with your purchase.
Legal Obligations
Certain information may need to be processed or retained to comply with legal, tax, accounting, customs or regulatory requirements.
Legitimate Interests
We may process information where reasonably necessary for legitimate business purposes, including:
- maintaining website security
- preventing fraud
- improving our services
- managing customer relationships
- protecting our legal rights
- operating our business efficiently
Where required, we consider your rights and interests before relying on legitimate interests.
Consent
Where applicable, we may rely on your consent for activities such as non-essential cookies or certain marketing communications.
You may withdraw consent at any time, although withdrawal does not affect processing lawfully carried out before consent was withdrawn.
5. Orders and Payments
Information provided when making a purchase is used to process and fulfil your order.
Depending on the payment option selected, payment processing may be carried out by external payment service providers. Such providers may process payment and financial information according to their own privacy policies and legal obligations.
We only use payment-related information to the extent necessary to complete, administer or verify transactions and maintain appropriate business records.
6. Shipping and Delivery
We may share information necessary to fulfil and deliver your order with:
- courier companies
- postal services
- freight and logistics providers
- customs agents
- other service providers involved in delivery
This may include your name, delivery address, telephone number, email address, order information and other information reasonably required to complete delivery.
For international orders, information may also be disclosed where required for customs clearance, import procedures or compliance with applicable laws.
7. Marketing and Newsletter Communications
If you subscribe to our newsletter or promotional communications, we may use your contact information to send you:
- product updates
- new-arrival information
- promotions
- discount offers
- company or website news
You can unsubscribe at any time by using the unsubscribe function included in marketing communications or by contacting us.
Transactional emails relating to your account, purchases, payments or deliveries are not marketing messages and may continue where necessary to provide our services.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies necessary for the website to operate and, where applicable, to provide analytics, preferences and marketing functionality.
Cookies may be used for purposes such as:
- maintaining your shopping cart
- keeping you signed into your account
- remembering website preferences
- protecting website security
- understanding website performance
- analyzing how visitors interact with the website
- supporting marketing activities where permitted
Some cookies are essential to the operation of the website. Other cookies should be used according to the consent choices made available through our cookie-management tools where required by law.
You may also manage cookies through your browser settings. Disabling essential cookies may affect website functionality.
9. How We Share Personal Information
We may provide personal information to third parties where reasonably necessary to operate our business or provide our services, including:
- payment service providers
- banks and financial institutions
- courier and logistics companies
- website hosting and technology providers
- email and communication providers
- analytics providers
- marketing service providers where permitted
- professional advisers such as accountants, auditors or lawyers
- government authorities, regulators, courts or law-enforcement authorities where legally required
Service providers are expected to process information only as permitted under applicable agreements and data-protection requirements.
We may also disclose information where reasonably necessary to protect our rights, customers, employees, systems or business from fraud, abuse, security threats or unlawful activity.
10. International Transfers
Salamander Jewelry operates internationally, and customers may place orders from different countries.
Personal information may therefore be transferred, accessed or processed outside the country in which you are located, including where this is necessary for payment processing, shipping, technology services or other legitimate business activities.
Where applicable data-protection law requires safeguards for international data transfers, we will take reasonable steps to ensure that appropriate protections are used.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- maintaining customer accounts
- processing and documenting transactions
- fulfilling contractual obligations
- providing customer support
- maintaining accounting and tax records
- complying with legal requirements
- resolving disputes
- enforcing agreements
- protecting against fraud and misuse
Different types of information may be retained for different periods depending on legal and operational requirements.
When information is no longer required, it may be deleted, anonymized or otherwise securely disposed of in accordance with applicable requirements.
12. Data Security
We use reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Customers are responsible for maintaining the confidentiality of their account passwords and should notify us promptly if they believe their account has been accessed without authorization.
13. Your Rights
Depending on applicable law and your location, you may have rights concerning your personal information, including the right to:
- request access to your personal information
- request correction of inaccurate or incomplete information
- request deletion or erasure where applicable
- request restriction of processing
- object to certain processing
- withdraw consent where processing is based on consent
- request transfer or portability of information where applicable
- request information about how your personal data is used
- lodge a complaint with an applicable data-protection authority
These rights may be subject to legal conditions and exceptions.
We may need to verify your identity before processing a request.
To exercise your rights, please contact us at info@salamander-jewelry.com.
14. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of any external website you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, legal requirements or services.
The latest version will be published on this page with an updated revision date.
We encourage users to review this policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, how we process personal information, or wish to exercise a data-protection right, please contact:
Salamander Jewelry Co., Ltd.
128/1 Moo 7, Soi Wat Nakhon Chuenchum
Phutthamonthon Sai 4 Road
Tambon Krathum Lom, Amphur Sam Phran
Nakhon Pathom 73220
Thailand
Telephone: +66 (0)2 814 4455
Email: info@salamander-jewelry.com
